Privacy Policy

Hi 5 SEN is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website.

1. Information We Collect

We may collect the following information through our website forms or communication channels:

Name and contact details (email address, phone number)
Child’s basic information (age, diagnosis, area of concern)
Preferred branch or service
Any other information you voluntarily provide

2. How We Use Your Information

The information we collect is used to:

Respond to enquiries
Schedule consultations or trial classes
Provide updates on our services and programs
Improve our website and customer service
Maintain internal records

We do not sell, distribute, or lease your personal information to third parties unless required by law.

3. Data Security

We take reasonable precautions to ensure your information is stored securely and protected from unauthorised access, disclosure, or misuse.

4. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings if preferred.

5. Your Control

You may request to view, update, or delete the personal information we hold about you at any time by contacting us via email.

6. Consent

By using our website and submitting your information, you consent to the collection and use of your data as outlined in this policy.

7. Updates

We may update this Privacy Policy occasionally. Please check this page from time to time to ensure you’re comfortable with any changes.

If you have any questions about this Privacy Policy, please contact us at:

📧 hi5sen.care@gmail.com

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